Have questions? Call now!(ID: 324524) +254 757 113543

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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will appear. It comprises elaborate info about all the operations that you can carry out on that particular page. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide library of educational videos demonstrating how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you need, take a gaze at our extensive FAQ database, which comprises questions asked by actual persons and provides practical solutions. We frequently update our Frequently Asked Questions section with new articles in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you send will be responded to in less than one hour (the average ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 324524

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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